TRACK YOUR ORDER

Looking to track your order? When your Order ships out, you will receive a Shipping Confirmation email from tailaihk@163.com with your tracking number included in it.

Depending on the product ordered, the email could take up to 5  business days to be sent. Once you receive the email, follow these steps to easily check on your delivery status.

1. Visit the website: https://www.17track.net/en

2. Enter Your Tracking Code, provided in the Shipping Confirmation Email.

3. Click the "TRACK" Button in the lower right corner.

Things to Keep in Mind:

  • Order Numbers don’t instantly update with available Delivery Status. If your tracking number entered shows that it is currently unavailable, do not be alarmed – Your order has been shipped out and is in transit to the local post office. Tracking should updating within a few business days.
  • Depending on the destination, the order may take 5 to 15 business days to be delivered. Please make sure to double check the description to see the delivery time frame for your specific country.